Queues and downtime
Without arrival slots, trucks overlap, the yard collapses, and your team wastes hours coordinating loudly and over the phone.

Appointments and docks · Food Defense
Carriers book a slot from a link, each arrival is checked against the schedule, and every seal is recorded with its video. This provides the inbound and outbound traceability required by IFS Food v8 and BRCGS Issue 9, whether your loading point is a dock, a yard or a single door.
The problem
The trucks arrive when they want, the facility collapses and an unidentified driver waits next to the finished product. It doesn't matter if you unload at a dock, a field or a gate: the queues and the risk arise from the same thing, you don't control who enters, when or what they bring.
Without arrival slots, trucks overlap, the yard collapses, and your team wastes hours coordinating loudly and over the phone.
The loading area is where the product enters and leaves. An unverified driver, an unchecked seal or an unscheduled delivery is just what a food defense auditor looks for.
Who received the 6:00 truck? Was the seal checked? Did it match the delivery note? Without registration, there is no answer — and there is no proof.
The platform
A single platform covers all three phases of each input and output: plan, verify and demonstrate.
Carriers reserve their slot from a link, without calls or app. You approve or reschedule, and the venue stops collapsing.
Suppliers and carriers order strip from a web link, without installing anything.
You confirm, move or reject each request in one click.
Each transport receives its arrival time and unloading point.
Compliance
The reception and dispatch of goods is one of the points that food safety regulations monitor in more detail. SentyHub generates and stores the evidence that an auditor will request about your inputs and outputs.
Clause 4.21 Food Defense
What does it require?
Control access to critical areas (including reception), require advance notice of deliveries and check them against a calendar.
How SentyHub fulfills it
Mandatory appointment booking, automatic matching of deliveries and registration of access to the loading area, with unscheduled ones marked for hold.
Transportation, reception and seals
What does it require?
Documented procedures for reception, vehicle control, seal verification and product safety.
How SentyHub fulfills it
Traceable record of each reception with driver, vehicle and seal against delivery note, marking the incident if it is missing or does not match.
Transversal to all audit
What does it require?
“If it's not written, it hasn't happened”: verifiable evidence of every entry and exit.
How SentyHub fulfills it
Immutable record with time stamp, attribution, associated video and auditable report in seconds.
SentyHub generates and stores evidence of compliance with your receipt; It does not replace threat assessment (TACCP) or certification, which corresponds to your computer and the certifying entity.
Efficiency and ROI
Dock Check doesn't just prepare you for the audit, it saves you money every day. When each truck arrives on time, the yard doesn't collapse, your team doesn't miss a shift coordinating arrivals, and carriers don't bill for waits.
Balanced strips that prevent five trucks from arriving at the same time.
Your team stops managing the yard by phone and walkie.
Haulers come and go at your window, with no waiting to pay.
Start-up

Frequently asked questions
Yes. Controlling access to reception, prior notification of deliveries, checking against a delivery schedule and verifying seals are food defense measures included in IFS Food v8 (clause 4.21) and in the official guides. A traceable appointment and docking system is the evidence that the auditor checks.
The platform does not end here
We see your reception and show you how it would look on SentyHub. 20 minutes, no obligation.
Not yet? Get the Food Defense Plan template (IFS Food v8) for free
Register for free and get the templateThe templates are free for registered users of the app.