Appointments and docks · Food Defense

Every truck that enters and leaves, with an appointment and with its test

Carriers book a slot from a link, each arrival is checked against the schedule, and every seal is recorded with its video. This provides the inbound and outbound traceability required by IFS Food v8 and BRCGS Issue 9, whether your loading point is a dock, a yard or a single door.

The problem

The entry and exit of trucks brings together your two biggest problems

The trucks arrive when they want, the facility collapses and an unidentified driver waits next to the finished product. It doesn't matter if you unload at a dock, a field or a gate: the queues and the risk arise from the same thing, you don't control who enters, when or what they bring.

Queues and downtime

Without arrival slots, trucks overlap, the yard collapses, and your team wastes hours coordinating loudly and over the phone.

The most vulnerable point, unwatched

The loading area is where the product enters and leaves. An unverified driver, an unchecked seal or an unscheduled delivery is just what a food defense auditor looks for.

Zero traceability of reception

Who received the 6:00 truck? Was the seal checked? Did it match the delivery note? Without registration, there is no answer — and there is no proof.

The platform

From the transportation reservation to the report you deliver to the auditor

A single platform covers all three phases of each input and output: plan, verify and demonstrate.

Each transport arrives with its assigned time

Carriers reserve their slot from a link, without calls or app. You approve or reschedule, and the venue stops collapsing.

06:00Vega Dairy
08:30Free
09:00RM Meats
11:00Free
New reservation South Packaging Strip 10:30 · Pier 2 Confirmed

Reservation link

Suppliers and carriers order strip from a web link, without installing anything.

Approve or reschedule

You confirm, move or reject each request in one click.

Confirmed window

Each transport receives its arrival time and unloading point.

Compliance

Controlling entry and exit is food defense, not just logistics

The reception and dispatch of goods is one of the points that food safety regulations monitor in more detail. SentyHub generates and stores the evidence that an auditor will request about your inputs and outputs.

IFS Food v8

Clause 4.21 Food Defense

What does it require?

Control access to critical areas (including reception), require advance notice of deliveries and check them against a calendar.

How SentyHub fulfills it

Mandatory appointment booking, automatic matching of deliveries and registration of access to the loading area, with unscheduled ones marked for hold.

BRCGS Issue 9 · FSSC 22000

Transportation, reception and seals

What does it require?

Documented procedures for reception, vehicle control, seal verification and product safety.

How SentyHub fulfills it

Traceable record of each reception with driver, vehicle and seal against delivery note, marking the incident if it is missing or does not match.

Traceability

Transversal to all audit

What does it require?

“If it's not written, it hasn't happened”: verifiable evidence of every entry and exit.

How SentyHub fulfills it

Immutable record with time stamp, attribution, associated video and auditable report in seconds.

SentyHub generates and stores evidence of compliance with your receipt; It does not replace threat assessment (TACCP) or certification, which corresponds to your computer and the certifying entity.

Efficiency and ROI

Less queues also means less costs

Dock Check doesn't just prepare you for the audit, it saves you money every day. When each truck arrives on time, the yard doesn't collapse, your team doesn't miss a shift coordinating arrivals, and carriers don't bill for waits.

Less waiting time

Balanced strips that prevent five trucks from arriving at the same time.

Less manual coordination

Your team stops managing the yard by phone and walkie.

Fewer billable delays

Haulers come and go at your window, with no waiting to pay.

Start-up

From the chaos of the patio to orderly arrivals in days

Dock and loading points of the plant
Charging points
Pier 1 · 06:00–14:00 3 stripes
Pier 2 · 06:00–18:00 5 stripes
Campa · arrivals open

Frequently asked questions

Frequently asked questions about dock management in the food industry

  • Yes. Controlling access to reception, prior notification of deliveries, checking against a delivery schedule and verifying seals are food defense measures included in IFS Food v8 (clause 4.21) and in the official guides. A traceable appointment and docking system is the evidence that the auditor checks.

Turn the entrance and exit of trucks into the safest point of your plant

We see your reception and show you how it would look on SentyHub. 20 minutes, no obligation.

Not yet? Get the Food Defense Plan template (IFS Food v8) for free

Register for free and get the template

The templates are free for registered users of the app.